Privacy policy
Our commitment to transparency, data protection, and regulatory compliance.
1. Introduction
This Legal & Compliance page outlines the policies governing the use of Trinus Capital Limited’s platform, services, and digital properties. By accessing or using our services, you acknowledge that you have read, understood, and agreed to these policies.
2. Privacy Policy
2.1 Data Collection
- Full name and contact details
- Identification information
- Financial and transactional data
- Device and usage information
2.2 Purpose of Processing
- Provide and improve our services
- Facilitate transactions and client support
- Comply with legal and regulatory obligations
- Enhance platform security and performance
2.3 Data Protection
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, or misuse.
2.4 Data Sharing
We may share information with licensed partners, service providers, and regulatory authorities where necessary for compliance and service delivery.
2.5 Data Retention
Personal data is retained only for as long as necessary to fulfill its intended purpose or comply with applicable laws.
3. Cookie Policy
3.1 What Are Cookies
Cookies are small data files stored on your device that help us recognize repeat visits and improve user experience.
3.2 Types of Cookies We Use
- Essential Cookies: Required for core functionality
- Performance Cookies: Help analyze usage and improve performance
- Functional Cookies: Enable personalized experiences
3.3 Managing Cookies
Users may control or disable cookies through browser settings. Disabling cookies may affect certain functionalities.
4. Terms of Service
4.1 Use of Services
- Provide accurate and current information
- Use services only for lawful purposes
- Avoid unauthorized access or misuse of the platform
4.2 Nature of Information
All content is for informational purposes only and does not constitute financial advice unless explicitly stated.
4.3 Limitation of Liability
Trinus Capital Limited is not liable for investment decisions, market losses, or technical interruptions beyond our control.
4.4 Modifications
We reserve the right to update or modify services and policies at any time.
5. User Rights
- Access personal data held about you
- Request correction of inaccurate data
- Request deletion of data (subject to legal obligations)
- Object to or restrict certain processing
- Withdraw consent where applicable
6. Regulatory Disclosure & Compliance
Trinus Capital Limited operates in accordance with applicable financial regulations and adheres to the guidelines set by the Capital Markets Authority (CMA) Kenya.
6.1 Compliance Commitment
- Adherence to CMA rules and guidelines
- Maintenance of internal compliance and risk management policies
- Transparent and accurate disclosures
- Ethical business practices
6.2 Risk Disclosure
All investments carry inherent risks, including potential loss of capital. Compliance ensures transparency but does not eliminate financial risk.
7. Data Security
- Encryption protocols
- Secure storage systems
- Access control mechanisms
While we take reasonable precautions, no system is completely secure.
8. Dispute Resolution
8.1 Governing Law
This policy is governed by the laws of Kenya.
8.2 Resolution Process
- Attempt amicable resolution
- Escalate through formal complaint procedures
- Refer to regulatory bodies or courts where necessary
9. Updates to This Policy
We may update this page periodically to reflect regulatory, operational, or service changes.
10. Contact Information
For any questions regarding these policies, please contact Trinus Capital Limited through the official communication channels listed on our website.